Mental Health Resources

The Health Department reminds residents that we must care for our mental health in addition to our physical health. In addition to the resources on this page, feel free to browse our Public Health and Human Services Guide guide in English and Spanish.

Referral Helpline

The Town of Wakefield has contracted with the INTERFACE Referral Program, a unique helpline service that connects children, teens, and adults in Wakefield to mental health care for free. You can call to obtain the names of providers that meet your specific needs, accept your insurance, and have available appointments.

  • Call 1-888-244-6843, Monday through Friday, from 9 a.m. to 5 p.m.

Crisis Support

Eliot Community Services provides mobile psychiatric evaluation, crisis intervention, stabilization, and follow up for those in acute psychiatric distress. This program serves children, adults, and elders in in Wakefield, MA. Adult consent is required for services.

  • Call 1-800-988-1111

Crisis Intervention Team

The Wakefield Police Department has used the Crisis Intervention Team (CIT) model since 2011. The officers are trained on symptoms of mental illnesses, mental health treatment, co-occurring disorders, de-escalation techniques as well as content related to developmental disabilities, older adult issues, and trauma. The Department also employs a Licensed Mental Health Clinician and Substance Use Recovery Coach.

Additional Mental Health Resources 

  • MassSupport, in collabotaion with Riverside Community Care, offers anonymous, confidential, and free help to all Massachusetts residents and organizations. For statewide assistance, call 888.215.4920.
  • The Substance Abuse and Mental Health Services Administration Disaster Distress Helpline: Provides 24/7, 365-day-a-year crisis counseling and support. Call 1.800.985.5990 to connect with trained crisis counselors. Text with a live counselor by texting TalkWithUs to 66746 for English or Hablanos for Spanish.
  • Veterans Crisis Line: Free, confidential resource for veterans in crisis, including veterans not registered with the VA. Dial 800.273.8255 and press 1 to talk to someone or text 838255 to connect with a qualified VA responder.
  • Samaritans Hotline: The helpline is available 24 hours a day, 7 days a week at 1.877.870.4673. Services are free, confidential, and anonymous.